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faq
  • I have a variable electricity price, can I save electricity then?
    Everyone can save electricity, but it is not enough to just have a variable electricity price. A variable electricity price just means that you pay an average electricity price for all the hours of the month and then it doesn't matter if you run the washing machine at night. In order for you to profit from moving electricity from expensive hours to cheaper hours, you must have an hourly price for your electricity. Consult your electricity supplier.
  • My Ohmigo Server does not connect to my home network
    If your router has both 2.4 GHz and 5 GHz bandwidth and these share the same network name, the device may in some cases have difficulty connecting to the network. Try renaming the networks so they have different network names. You do that in the router's settings. By default, you access the router's settings via http://192.168.0.1 Still having problems? Try resetting the device to factory settings and redoing the configuration.
  • Connect Ohmigo Server to Tibber
    You who have Tibber as a supplier can choose Tibber in Ohmigo Server. You then need to create an account to get a key, one. so-called TOKEN at Tibber. You can easily do that here: https://developer.tibber.com/settings/access-token
  • When are the electricity prices updated in Ohmigo®Server?
    Tomorrow's electricity prices are retrieved by Ohmigo®Server from 13:00, should they not be available, new attempts are made every hour.
  • What comes in new versions of Ohmigo®.server?
    Most of it will be driven by what comes in from you BETA testers. Some things we are already working on are more integrations for you who use Tibber and Tibber Pulse where you will be able to see your electricity usage in real time. However, we want to avoid making the product difficult and more complicated to use. It must continue to be a product that clearly and simply shows everyone in the family how much the electricity costs so that I can shift the use of electricity to cheaper hours.
  • How do I configure Ohmigo AI?
    See the video below on how to get started with Ohmigo AI control of e.g. your boiler. The video is in swedish. Please contact us for further instructions. NOTE! You need an Ohmigo Server and a Ohmigo Ohm on WiFi to make this.
  • I don't see a pie chart
    The pie chart is displayed if you have entered an electricity network provider, annual consumption, connection size in Ampere, etc. Have your invoice from your electricity supplier ready, you will find all the information on it.
  • What does GDPR mean for me as a BETA tester?
    For those of you who are BETA testers, Ohmigo®.server contacts our systems to collect a limited amount of anonymized information that helps us improve the stability, performance and user experience of Ohmigo®.server. After the BETA test period ends, all devices will be updated with the latest version of software and then it is possible for you to turn off this feature.
  • Which electricity companies have hourly rates?
    Most electricity companies offer hourly electricity prices. After you have signed a variable hourly price agreement, your electricity network company has three months to adjust your electricity meter to hourly measurement if it is not already adapted for it. In some cases, you may also need to change the electricity meter, which is free of charge.
  • Control of 3-phase equipment e.g. water heater with Shelly 3 Pro
    Because Shelly 3 Pro has 3 independent relays that must be controlled On/Off at the same time, you need to add Webhooks on relay0 that automatically also control relay1 and relay2 – ON and OFF respectively when relay0 is controlled by Ohmigo.server.
  • How do I know which electricity price range I belong to?
    When you configure your Ohmigo Server or Ohmigo Mini, you need to specify which electricity price range you belong to. This is so that the unit knows which electricity price applies to you. You enter the formal name when you configure the device. Ex "SE3 Sweden is divided into four electricity price areas. Electrical area 1 (SE1) Or more formally "SE1". Sweden's areas are counted from north to south, so the first is the northernmost parts of the country. This includes Norrbotten County and certain parts of Västerbotten County. Electrical area 2 (SE2) A little further south, but still in the northern half, is what we call "SE2" in specialist language. SE2 consists of Jämtland County, Västernorrland County and parts of Dalarna County, Gävleborg County and Västerbotten County. Electrical area 3 (SE3) Electricity area 3 is the most densely populated of the country's four regions. Gotland county, Stockholm county, Södermanland county, Uppsala county, Värmland county, Västmanland county, Örebro county, Östergötland county and parts of Jönköping county, Halland county, Kalmar county, Västra Götaland county, Gävleborg county and Dalarna county. Here are the country's two largest cities and a number of others in the top 10 most populated cities. Electrical area 4 (SE4) Skåne County, Blekinge County, Kronoberg County, as well as parts of Kalmar County, Halland County, Jönköpig County and Västra Götaland County are called electrical area 4, or more formally SE4. A lot of people also live here, which affects the demand for electricity and thus the prices. Read more and see the electricity areas on a map
  • Do I always earn on an hourly rate agreement?
    For the hourly price of electricity to be a favorable contract for you, you need to be able to influence when you use it. This means that you should use as little electricity as possible during the time of day when the electricity price is at its highest and instead try to consume as much as possible of your electricity use at night or in the middle of the day when the electricity price is normally lower. If you don't do this, an hourly price agreement can be more expensive than a regular variable electricity agreement.Of course, you cannot shift all your electricity consumption to an optimal time in terms of price, but here are some things you can consider to reduce your electricity costs: Set so that more of your electric heating takes place when electricity is cheapest. If you can move half, you can reduce the energy cost by up to 20 percent. If you have the opportunity, you can schedule, for example, the washing machine and dishwasher so that they run when the electricity is cheapest. If you have a heat pump that you can control, you can save thousands.
  • But there are APPs that show the electricity price?
    Yes, and there are many good ones that also show detailed information about both electricity prices, power output, the electricity bill, etc. Most often, they are tied to just one electricity supplier and in order for everyone in the family to be able to see the electricity price, everyone needs to have the same APP with login. The idea with Ohmigo®.server is that it should always be in front and very easy to glance at before turning on the dishwasher, the dryer or the electrical element in the storeroom.
  • Why do electricity prices vary between electricity companies?
    When Nordpool, Tibber, Greenly, Eon, Vattenfall and others show hourly electricity prices, they sometimes include VAT and various fees such as guarantees of origin sif the electricity producer sells to guarantee that the electricity comes from renewable sources and < em>Electricity certificate which is a statutory fee that goes to support renewable electricity production. In addition, there are any fees to the electricity supplier itself.
  • Who delivers the electricity prices?
    Entso-e is the European association for cooperation between transmission system operators for electricity within the EU. The prices are in EUR, but are automatically converted to SEK. As different suppliers of electricity prices may use slightly different EUR-SEK exchange rates, the prices may differ slightly.
  • How do I change the settings after the first configuration in Ohmigo Server?
    You can return to the settings at any time and make changes by briefly turning off the power to the device and then clicking on the screen when it starts up. Then the device will once again start up its own WiFi network to which you connect your phone. The network name looks like this: "Ohmigo.server<number>". When the phone is connected to the network, the configuration page will automatically open. If not, open a web browser and type "http://192.168.4.1" Your previous settings are saved, but for security reasons you need to enter your home network password again.
  • Why is a settings page displayed?
    This page is only available now in the Beta version and is there to provide support more easily.
  • How do I use Shelly Plug?
    See how to connect the Shelly Plug to your WiFi in the package insert from Shelly. Please note that you need to use a static IP address and enter it in the Ohmigo®.server settings in order for it to be able to control the outlet on the electricity price. If the Ohmigo®.server does not connect to your Shelly after several attempts, it will appear red on the display and new attempts will be made every hour.
  • My Ohmigo Mini won't connect to my home network
    If your router has both 2.4 GHz and 5 GHz bandwidth and these share the same network name, the device may in some cases have difficulty connecting to the network. Try renaming the networks so they have different network names. You do that in the router's settings. By default, you access the router's settings via http://192.168.0.1 Still having problems? Try resetting the device to factory settings and redoing the configuration. Learn more about factory reset
  • How can I tell if the Ohmigo® Mini is running?
    Press the push button distinctly and the relay switches mode. The relay returns to automatic mode within one minute. You can also use this function to test the relay.
  • Which electricity companies have hourly rates?
    Most electricity companies offer hourly electricity prices. After you have signed a variable hourly price agreement, your electricity network company has three months to adjust your electricity meter to hourly measurement if it is not already adapted for it. In some cases, you may also need to change the electricity meter, which is free of charge.
  • How do I reset the Ohmigo Mini to factory settings?
    Should you need to restore the Ohmigo Mini to factory settings, press and hold the function button immediately after powering on.
  • When are the electricity prices updated in Ohmigo®Mini?
    Tomorrow's electricity prices are retrieved by Ohmigo®Mini from 13:00, should they not be available, new attempts are made every hour.
  • Do I always earn on an hourly rate agreement?
    For the hourly price of electricity to be a favorable contract for you, you need to be able to influence when you use it. It is about using as little electricity as possible during the time of day when the electricity price is at its highest and instead try to consume as much as possible of your electricity use at night or in the middle of the day when the electricity price is normally lower. If you don't do this, an hourly price agreement can be more expensive than a regular variable electricity agreement.Of course, you cannot move all your electricity consumption to an optimal time in terms of price, but here are some things you can consider to reduce your electricity costs: Set so that more of your electric heating takes place when electricity is cheapest. If you can move half, you can reduce the energy cost by up to 20 percent. If you have the opportunity, you can schedule, for example, the washing machine and dishwasher so that they run when the electricity is cheapest. If you have a heat pump that you can control, you can save thousands.
  • Can I see the electricity prices in Ohmigo®Mini?
    Double-press the push button, and an email will be sent to the email address you specified in settings. Watch the configuration video here
  • Should the LED light up when I start the Ohmigo Mini?
    No, the LED shows whether the relay is ON or OFF. It is only after a new setting of Ohmigo®.mini that the relay is activated for 1 second to show that it has started. Learn more about configuring Ohmigo Mini
  • How do I know which electricity price range I belong to?
    When you configure your Ohmigo Server or Ohmigo Mini, you need to specify which electricity price range you belong to. This is so that the unit knows which electricity price applies to you. You enter the formal name when you configure the device. Ex "SE3 Sweden is divided into four electricity price areas. Electrical zon 1 (SE1) Or more formally "SE1". Sweden's areas are counted from north to south, so the first is the northernmost parts of the country. This includes Norrbotten County and certain parts of Västerbotten County. Electrical zon 2 (SE2) A little further south, but still in the northern half, is what we call "SE2" in specialist language. SE2 consists of Jämtland County, Västernorrland County and parts of Dalarna County, Gävleborg County and Västerbotten County. Electrical zon 3 (SE3) Electricity area 3 is the most densely populated of the country's four regions. Gotland county, Stockholm county, Södermanland county, Uppsala county, Värmland county, Västmanland county, Örebro county, Östergötland county and parts of Jönköping county, Halland county, Kalmar county, Västra Götaland county, Gävleborg county and Dalarna county. Here are the country's two largest cities and a number of others in the top 10 most populated cities. Electrical zon 4 (SE4) Skåne County, Blekinge County, Kronoberg County, as well as parts of Kalmar County, Halland County, Jönköpig County and Västra Götaland County are called electrical area 4, or more formally SE4. A lot of people also live here, which affects the demand for electricity and thus the prices. Read more and see the electricity areas on a map Electric price zones in Europe Our products supports 18 electricity price areas in different countries. (Explanation for country and largest city in the area or area name) SE 1(Sweden, Luleå) SE 2 (Sweden, Sundsvall) SE 3(Sweden Stockholm) SE 4 (Sweden, Malmö) NO 1 (Norway, Oslo) NO 2 (Norway, Stavanger) NO 3 (Norway, Trondheim) NO 4 (Norway, Narvik) NO 5 (Norway, Bergen) DK 1 (Denmark, Sjælland) DK 2 (Denmark, Jylland/Odense) FI (Finland) EE (Estonia) LT (Lithuania) LV (Latvia) DE (Germany) AT (Austria) PL (Poland)
  • What does GDPR mean for me as a BETA tester?
    For those of you who are BETA testers, Ohmigo®Mini contacts our systems to collect a limited amount of anonymized information that helps us improve the stability, performance and user experience of Ohmigo®Mini. After the BETA test period ends, all devices will be updated with the latest version of software and then it is possible for you to turn off this feature.
  • Ohmigo Mini API documentation
    Some of the documents is not available in english at the moment.
  • I have a variable electricity price, can I save electricity then?
    Everyone can save electricity, but it is not enough to just have a variable electricity price. A variable electricity price just means that you pay an average electricity price for all the hours of the month and then it doesn't matter if you run the washing machine at night. In order for you to profit from moving electricity from expensive hours to cheaper hours, you must have an hourly price for your electricity. Consult your electricity supplier.
  • Why do electricity prices vary between electricity companies?
    When Nordpool, Tibber, Greenly, Eon, Vattenfall and others show hourly electricity prices, they sometimes include VAT and various fees such as guarantees of origin sif the electricity producer sells to guarantee that the electricity comes from renewable sources and < em>Electricity certificate which is a statutory fee that goes to support renewable electricity production. In addition, there are any charges to the electricity supplier itself.
  • Who delivers the electricity prices?
    Entso-e is the European association for cooperation between transmission system operators for electricity within the EU. The prices are in EUR, but are automatically converted to SEK. As different suppliers of electricity prices may use slightly different EUR-SEK exchange rates, the prices may differ slightly.
  • What sensor types do Ohmigo USB and Ohmigo TTL support?
    You can read about which sensor types are supported in the data sheets on the product pages. Ohmigo USB Product Page Ohmigo TTL Product Page You can also see all the values for each sensor type in the document below.
  • How do I use Ohm on WiFi with Home Assistant?
    When you order a Ohm on WiFi, you are able to choose the preinstalled Firmware. If you have an Ohm on WiFi with Standard Firmware and want to use it with Home Assistant, you can install the firmware for Home Assistant yourself. Download home assistant firmware Configure Home Assistant Contact us DOWNLOAD HOME ASSISTANT FIRMWARE To use Ohm on WiFi together with Home Assistant, you first need to change the Firmware in the device. You do it like this. 1. Connect to your wireless network Get started by configure the device to connect to your wireless network, if you haven't already. Then connect your phone or computer to the same network. 2. Download new software When you are on the same WiFi network as Ohm on WiFi, open your browser and browse to http://ohmonwifi.local/syntax. To download Home Assistant software for Ohm on WiFi, browse to http://ohmonwifi.local/firmwarehass Now new software is downloaded to the device and it will restart and update itself. HOME ASSISTANT CONFIGURATION First time setup When Ohmonwifi is powered on it exposes a Wi-Fi network with the prefix "OHMIGO" (for example, "OHMIGO-12adfc3211ff"). To configure the device, all you need to do is connect your laptop, tablet, or phone to this Wi-Fi network. After a few seconds, the configuration portal should automatically appear. Please note that some mobile devices may not support captive portals, so you may need to manually navigate to the http://192.168.4.1 address via your web browser. Configuration To integrate the Ohmonwifi with the local Wi-Fi network and Home Assistant instance, the user needs to provide some basic information in the configuration form. The form is divided into four sections: Connectivity Device name - this is the name that will be displayed in the Home Assistant panel. Hostname -This is the domain name under which the device will be accessible in the local network. For instance, if you set this field to "ohmigo", the device's configuration panel will be accessible via the "ohmigo.local" domain in the local network. You can find more information about this topic here: https://iotespresso.com/a-beginners-guide-to-mdns-and-dns-sd/ Wi-Fi SSID - name of the network to which ESP-01 should connect. Wi-Fi Password - password of the network to which ESP-01 should connect. Security You can secure the configuration settings with credentials. Ohmigo his is the configuration for Ohmonwifi. You can select the operating mode for the board, which determines the types of controls that will be displayed in the Home Assistant panel. If you select the resistance mode, the user will be able to control resistance via the HA panel. If you select the temperature mode, the user will be able to input temperature via the HA panel. Home Assistant In this section you need to provide Home Assistant connection details. Accessing configuration panel when device is already configured. The Ohmonwifi works similarly to routers. Once it's connected to the local network via Wi-Fi, you can access its IP address through a web browser. For example, if your Ohmonwifi has been assigned the IP address "192.168.1.56", you can simply open your web browser and navigate to the address http://192.168.1.56 to access the configuration panel. Still having issues?
  • API documentation Ohm On WiFi
    Below you will find the Ohm On WiFi API documentation. Some of the documents is not available in english at the moment. Contact us if you have any questions.
  • My Ohmigo Ohm on WiFi won't connect to my home network (Copy)
    If your router has both 2.4 GHz and 5 GHz bandwidth and these share the same network name, the device may in some cases have difficulty connecting to the network. Try renaming the networks so they have different network names. You do that in the router's settings. By default, you access the router's settings via http://192.168.0.1 Still having problems? Try resetting the device to factory settings and redoing the configuration. Learn more about factory reset
  • How do I reset Ohmigo Ohm on WiFi to factory settings?
    Should you need to reset Ohmigo Ohm on WiFi to factory settings, do this: On the front of the device there is a small hole. Use a paper clip or similar to press the button into the hole. Press >10 sec to reset to factory settings. Note that the device needs to be connected to a power source. You know you can access your device settings without doing a factory reset? To access the device's settings after the first configuration, press the button in the hole >5 sec. The device will then restart and you can then connect to the device's own WiFi network to access the settings.
  • What sensor types does Ohm On WiFi support?
    You can see all values for each sensor type in the document below.
  • How do I configure Ohmigo AI?
    See the video below on how to get started with Ohmigo AI control of e.g. your boiler. The video is in swedish. Please contact us for further instructions. NOTE! You need an Ohmigo Server and a Ohmigo Ohm on WiFi to make this.
  • Documentation Ohmigo USB
    Below you will find all documents related to Ohmigo USB. Some of the documents is not available in english at the moment.
  • Documentation Ohmigo Server
    Below you will find all documents related to Ohmigo Server. Some of the documents is not available in english at the moment.
  • Documentation Ohmigo TTL
    Below you will find all documents related to Ohmigo TTL. Some of the documents is not available in english at the moment.
  • Documentation Ohmigo Mini
    Below you will find all documents related to the Ohmigo Mini.
  • Documentation Ohm On WiFi
    Here you will find all documents related to Ohmigo Ohm On WiFi. Get started: Standard software Swedish Standard software English Home Assistant software Swedish Home Assistant software English Other:
  • All Terms and Conditions
  • Do you offer free returns?
    Your right of withdrawal (the withdrawal period) is valid for 30 days. Your message to us must clearly state that you regret it. The cooling-off period begins on the day you received the item or a substantial part of it. If the contract concerns a custom-made product, we unfortunately cannot offer a right of withdrawal. Contact details to notify that you regret are at the bottom of the page. ​ You do not have the right to cancel: The product is specially manufactured. The item has been used during the cooling-off period so that due to its nature the item cannot be returned. ​ When you have exercised your right of withdrawal: You are obliged to keep the item in the same good condition as when you received it. You may not use it, but of course carefully examine it. If the product is damaged or lost due to your carelessness, you lose the right to cancel. If you are a BETA tester and are not satisfied with your product, you can return it and get your money back. However, you will be responsible for the shipping costs for the return. Read more in our terms of purchase
  • Var hittar jag nya programversioner?
    Läs under https://www.ohmigo.io/updates vilka senaste mjukvaror som finns. Server, Server for ACJB, Mini och Ohmonwifi standard kan ladda ny mjukvara via API - läs om vilka kommandon som finns just i din enhet. http://xxxx.local/syntax (xxxx byter du ut till produktnamnet server,mini,ohmonwifi etc..) Vi rekommenderar att hålla dina produkter uppdaterade för bästa upplevelse och längst livslängd!

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